Crystal Creek
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Policies and FAQ'S
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Where can I find a description of the signature fragrances you offer? We're glad you asked!  We've got all that information right here.
Payment methods: We accept Visa, MasterCard, Discover, and American Express.
​Arkansas state, county, and local sales tax will automatically be added to all orders.
 Shipping: Our orders typically ship via USPS the next business day following placement.  You will receive notification via email when your order is sent with your USPS Priority Mail tracking number. 
A flat shipping rate of $8.50 applies to all US orders.
We are not shipping outside of the US at this time due to Covid-19 delays.

We love our local customers! If you plan to pick up your order locally, please enter the code LOCAL during check out to avoid shipping charges. We will then contact you to arrange Covid-19 safe pick up of your order.

Please contact us if you have any questions concerning shipping. We're happy to assist.

Returns Policy: We do not accept returns on orders for products unless physical damage occurs to the product during shipping.
You must report damage to us immediately when you receive the product so that we may file an insurance claim with the carrier. You will be reimbursed (minus shipping) when we receive the damaged goods.
We strive to provide a positive customer experience. Please contact us if there is any problem with your order.
Wholesale Policy: Please be aware that we are not accepting wholesale accounts at this time.
Privacy Policy:  All personal customer information is strictly confidential, thus it will never be released to other parties for solicitation purposes.
CRYSTAL CREEK  Copyright © 2020
  • NEWSFLASH
  • About
  • SHOP
  • Policies & FAQ'S
  • Find Us